Category Archives: The Ombud

Sorry AT&T, I’m just not that into you


I know we’ve been going steady for three years. I really loved last Christmas when you got me that new phone for free. But I didn’t know that meant we had to keep seeing each other for another two years. I just don’t get it — you can still be my carrier if I get a new phone.

I just don’t want to pay an early upgrade fee and be forced into another two-year commitment if I get an iPhone. It’s not that I’m afraid of commitment. Really. I love the $10 line I pay for.

But I want more. And I don’t want to pay the $5 a month fee for a measly 200 text messages and $30 a month for Internet access that you won’t let even let me hook up to my computer. In Europe and Asia, iPhone users with other carriers can do this, so why can’t I without hacking the device?

I’m sorry to go behind your back, but on Wednesday, I spent all night with an iPod touch in my bed. I wanted to buy an iPhone, but I’m so glad I didn’t.

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Filed under Customized, iPhone & iPod touch, New business models, The Ombud